Bloomswells.com respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or make a purchase.
1. Information We Collect
- From You Directly: Name, email, address, phone, payment details (processed securely via third-party providers), and order history.
- Automatically: IP address, browser type, device info, and browsing behavior via cookies/analytics (e.g., Google Analytics).
- From Orders: Shipping details and preferences.
We do not collect sensitive personal data unless necessary (e.g., for customs forms).
2. How We Use Your Information
- To process and fulfill orders, including shipping and payment.
- To communicate about orders, updates, or inquiries.
- To improve the Site and personalize your experience.
- For marketing (e.g., newsletters) only with your consent – you can unsubscribe anytime.
- To comply with legal obligations.
3. Sharing Your Information
We share data only as needed:
- With service providers (e.g., payment processors like Stripe/PayPal, shippers like Royal Mail/UPS).
- For legal reasons (e.g., fraud prevention or court orders).
We do not sell your data.
4. Cookies and Tracking
We use cookies for functionality (e.g., cart), analytics, and marketing. You can manage preferences via your browser or our cookie banner.
5. Data Security
We use reasonable measures (e.g., encryption, secure servers) to protect your data, but no system is 100% secure.
6. Your Rights (Under UK GDPR and Similar Laws)
You have rights to:
- Access, correct, or delete your data.
- Object to processing or withdraw consent.
- Request portability. Contact us to exercise these rights. We respond within one month.
7. Data Retention
We keep data as long as needed for orders/legal purposes (e.g., 7 years for tax records), then delete or anonymize it.
8. International Transfers
Data may be transferred outside the UK/EEA; we ensure adequate protections.
9. Changes to Policy
We may update this Policy; changes posted here.
Contact: bloomsburywells@gmail.com for questions or complaints.